Advocate Team
Agent Care Team (ACT)
Amanda McCalden
Agent Care Team Member
Christian Greene
Agent Care Team Member
Christina Gilbert
Agent Care Team Member
Elaine Scarfo
Agent Care Team Member
Gerricca Lamarr
Agent Care Team Member
Jill Foley
Agent Care Team Member
Kimberly Vaughan
Marketing Specialist
Marissa Fulvi
Agent Services
Maureen Aller
Agent Care Team Member
Maureen Hart
Agent Care Team Member
Michelle Eubank
Agent Care Team Member
Mysti Mejia
Agent Care Team Member
Nicole Swanson
Agent Care Team Member
Shannon Gedney
Agent Care Team MemberRegional Managers
Almo Cattani
Regional Manager, Broward & Palm Beach, FL
Bob Bourdette
Regional Manager, Southern California
Boyd Watson
Regional Manager, Philadelphia
Brad Brawner
Regional Manager, Houston
Brad Gibson
Regional Manager, Midwest
Brian Benedict
Regional Manager, Indiana
Brian Blair
Regional Manager, Arizona
Cedric Lee
Regional Manager, AR, MS & West TN
Chinyere Norman
Regional Manager, Georgia
Christina Lonigro
Regional Manager, PA, WV & Veterans Initiative Specialist
Dana Meyers
Regional Manager, Nature Coast FL
David Brown
Regional Manager, Minnesota
David Fent
Regional Sales Manager, South Carolina
David Gresl
Regional Manager, Nevada
Denise De Santiago
Regional Manager, Orlando
DeWayne Upchurch
Regional Manager, Baltimore
Don A. Jelniker
Regional Manager, Colorado
Doug Marshall
Regional Manager, North Carolina and Virginia
Frank Vandersande
Regional Manager, Miami
Gloria Hamilton
Regional Manager, Illinois
Greg Yamane
Regional Manager, Hawaii
Joan Merwin
Regional Manager, Wisconsin
Joanne French
Regional Manager, Northeast
Jorge Maldonado
Regional Manager, Central & North Florida
Joseph Domagala
Regional Manager, Upstate New York
Joshua Lawford
Regional Manager, Alabama
Juan Carlos Ascencio
Regional Manager - Boston
Justin Hall
Regional Manager, Southwest Florida
Kimberly Ayala
Regional Manager, San Antonio
Kris Fields
Regional Manager, East Tennessee
La Tanya Hubbard
Regional Manager, Nashville
Liza Carrillo
General Manager, Puerto Rico
Lupe Bruneman
Regional Manager, South Florida
Melissa Pickering
Regional Manager, Louisiana
Miranda Chapman
Regional Manager, West Virginia
Mitch Berg, Jr.
Regional Manager, Tampa Bay FL
Nikola Visic
Regional Manager, The Villages
Patricia Howard
Regional Manager, New York
Ruben Quintero
Regional Manager, Downstate New York
Sandy Martinez
Regional Manager, Dallas, El Paso & Las Cruces, N.M.
Shawn Oram
Regional Manager, Idaho
Yoshio Chandler
Regional Manager, MichiganExecutive Leadership Team
Dr. Darwin Hale
CEO & Founder, COL (RET), USA
Jennifer Melreit
Agency Development National Director
Alissa Morris
Comptroller & Compliance
Charles Coldiron
Director of Contact Center Operations
Craig Thompson
Process & Performance Leader
Cullen Wright
Mid Atlantic Director, COL (RET), USA
Jerry Messina
Regional Director, Northeast
Larry Carroll
Regional Sales Director, Midwest
Mike Yasi
National Sales Director, DSNP & Regional Director, Southwest Region
Mitch Berg
Director, West Florida
Ruben Cintron
Director of Finance, Accounting & Analytics
Wendall Wells
Regional Director - SoutheastSpecial Teams
Briauna Jackson
Client Care Specialist
Jackleen Houchens
Client Care Team Manager.jpg)
Jinette Negron
Bilingual Agent Care Team - Florida
John Lane
Omni Channel Marketing Manager
Joshua Houchens
Data Analyst and Technology Specialist
Katie Stanley
Project Manager
Lidia Abudayeh
Engagement Marketing Specialist
Lili Tuggle-Weir
Graphic Designer
Vickie Keys-Lydic
Compliance & Contracting Specialist