Advocate Team

Agent Care Team (ACT)

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Amanda McCalden

Agent Care Team Member
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Christian Greene

Agent Care Team Member
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Elaine Scarfo

Agent Care Team Member
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Gerricca Lamarr

Agent Care Team Member
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Kimberly Vaughan

Marketing Specialist
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Maureen Hart

Agent Care Team Member
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Mysti Mejia

Agent Care Team Member
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Nicole Swanson

Agent Care Team Member
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Shannon Gedney

Agent Care Team Member

Regional Managers

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Bob Bourdette

Regional Manager, Southern California
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Brad Gibson

Regional Manager, Midwest
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Brandon Herndon

Regional Manager, Austin
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Chris Demers

Regional Manager, Downstate New York
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Christina Lonigro

Regional Manager, PA, WV & Veterans Initiative Specialist
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Crystal Valdez

Regional Manager, Houston
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David Fent

Regional Sales Manager, California
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Denise De Santiago

Regional Manager, Orlando
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Doug Marshall

Regional Manager, Virginia, Carolinas
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Gloria Hamilton

Regional Manager, Chicago
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Greg Yamane

Regional Manager, Hawaii
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Jackson Linford

Regional Manager, Utah & Nevada
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Joan Merwin

Regional Manager, Wisconsin
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Joanne French

Regional Manager, Northeast
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Jorge Maldonado

Regional Manager, Central & North Florida, Puerto Rico
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Joseph Domagala

Regional Manager, Upstate New York
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Lupe Bruneman

Regional Manager, South Florida
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Mark Romney

Regional Manager, Northwest
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Michael Calogero

Regional Manager, Chicago
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Mitch Berg

Regional Manager, Tampa Bay
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Nikki Hogan

Regional Manager, Georgia
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Pedro Ortiz

Field Manager, Puerto Rico
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Ruben Quintero

Regional Manager, Downstate New York
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Sandy Martinez

Regional Manager, Dallas, El Paso & Las Cruces, N.M.
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Tawny Statzer

Call Center Manager
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Tim Jeans

Regional Manager, Southwest Florida
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Todd Brock

Regional Manager, Colorado

Executive Leadership Team

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Darwin Hale

CEO & Founder, COL (RET), USAR
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Jennifer Melreit

Agency Development National Director
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Alissa Morris

Comptroller & Compliance
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Charles Coldiron

Client Care Team Director
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Cullen Wright

Veteran’s Initiatives National Director, COL (RET), USAR
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Jason Roll

Regional Director, Northwest
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Jeff Crumbaugh

Business Development Director
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Jerry Messina

Regional Director, Northeast
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Larry Carroll

Regional Sales Director, Midwest
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Liza Carrillo

General Manager, Puerto Rico
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Mike Yasi

National Sales Director, DSNP
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Shawn McGinty

General Agency Relationship Manager
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Wendall Wells

Regional Sales Director

Special Teams

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Bianca Padial

Talent Acquisition Manager
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Glendaliz Oquendo

Office Administrator
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Jackleen Houchens

Retention Specialist
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Jinette Negron

Office Manager, Puerto Rico
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Joshua Houchens

Data Analyst and Technology Specialist
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Karen McAllister

Public Relations Specialist
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Katie Stanley

Project Manager
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Leslie Moore

Financial Analyst
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Lidia Abudayeh

Engagement Marketing Specialist
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Max Griendling

Digital Marketing Specialist
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Monica Martinez

Project Manager