Medicare Call Quality Coach
Shannon Davidson joined Advocate Health Advisors as Medicare Call Quality Coach in May 2021. Davidson assists with training and coaching call center agents to ensure integrity and improve service for our clients.
Davidson has been working in the insurance industry since 2011. She has experience in call quality, customer service, IT and sales leadership. She lives in Yukon, Okla., with her husband and daughter. Outside of work, Davidson enjoys spending time singing, playing musical instruments, attending NASCAR races and volunteering in her community and at her church.